Privacy Policy

Personal data

Personal data is information related to your identity. This includes, information such as your name, address, telephone number, and email address. You do not have to disclose personal data to use our website. In certain cases, however, we need your name and address as well as additional information to provide requested services.

For example, the same applies to sending informational material and ordered goods or to answering individual questions. We inform you accordingly when this information is required. Furthermore, we only store and process data that you provide to us voluntarily or automatically. If we ask you for more data, this is considered voluntary information. Personal data is processed only for the purpose of fulfilling the requested offer and of preserving our own legitimate business interests.

Intended use of personal data

We use the personal data that you provide to answer your inquiries, process your orders, or provide you with access to certain information or offers. We will neither sell your personal data to third parties nor market it in any other way.

Use for specific purposes

We will collect, process, and use the personal data you have provided online only for the purposes indicated to you. Your personal data will not be passed on to third parties without your required consent. Personal data is collected and transmitted to government institutions and authorities entitled to receive such information only within the scope of applicable legislation or insofar as we are obligated to do so by a court decision. Our employees and the service companies we have commissioned are obligated by us to maintain confidentiality and comply with the provisions of the German Data Protection Act.

Non-personal data that is collected automatically

When you use our websites, the following data is stored for organizational and technical reasons: the names of the pages that are called up, the names of the browser and operating system, the date and time of access, search engines used, the names of downloaded files, and your IP address. We evaluate this technical data anonymously and only for statistical purposes, in order to continuously optimize our website further and present our Internet content in an even more attractive manner. This anonymous data is stored on secure systems separately from personal information and does not enable any association with any individual person. This means that your personal data and privacy are protected at all times.

Children

Persons under the age of 16 should not transmit any personal data to us without the consent of their parents or legal guardians. We neither request nor collect personal data from children and youths, nor do we pass this data on to third parties.

Links

If you use external links provided as part of our websites, this data privacy statement does not extend to these links. When we offer links, we strive to ensure that these will also adhere to our data privacy and security standards. However, we have no influence on adherence to data privacy and security provisions by other providers. For that reason, please review the data privacy statements of other providers available on their websites.

Name and address of the entity responsible for processing

STÖBER Antriebstechnik GmbH + Co. KG
Kieselbronner Strasse 12
75177 Pforzheim, Germany
Phone: +49 7231 582-0
Fax: +49 7231 582-1000
sales@stoeber.de

Name and address of the data protection officer

Axel Randow
datenschutz@stoeber.de

You can directly contact our data protection officer at any time with questions about data protection.

Using special services of our website

Certain services (newsletter, online shop, etc.) require the collection of personal data. In these cases, only the data required for the respective purpose is collected and the legal retention periods are taken into account.

Newsletter subscribers

We offer you a newsletter at no cost. We use this newsletter to inform you about current offers, new products, voucher campaigns, events, or other news about our company. To do this, we need your email address. Additional data required for sending the newsletter appears on the registration and/or confirmation screen. You will receive the newsletter only if you have registered for it on our website. After registering, you will receive an email from us that prompts you to confirm your registration (double opt-in process). The newsletter will be sent to you only after you complete this confirmation. If you have registered for the newsletter only, we will use your email address only for sending the newsletter. You can cancel this free service with future effect at any time by clicking the “Unsubscribe” link at the end of the newsletter or deactivating the “Order newsletter” option in the “My account” area.

Customer account
Personal data is required to maintain a customer account. The required data is indicated in the registration form by an asterisk “*”. By registering, you consent to the use of this data for the purpose of managing the account.

Online application portal

We use an online application portal to organize applications. When you use this online portal, the following personal data is processed: form of address, title, first name, last name, street and house number, zip code and city, email address, phone/mobile number, empty space for application letters, attachment upload for application letters and documents. The data is transmitted in encrypted form. This data is used exclusively for the application process. For this purpose, the data is forwarded internally to the responsible person of the relevant department. Data is always deleted 3 months after the application process has been completed. If your application results in a contract, the data is then included in your personnel file.

Delivery of goods

Insofar as required for delivery of goods, your data shall be forwarded to the shipping company commissioned with the delivery.

General information about the use of cookies

We use cookies to provide more user-friendly services to the people who use our websites. This is not possible without the use of cookies. We optimize our information and content on the basis of data collected by cookies. We use cookies to fill the shopping cart and to continue displaying goods in the shopping cart upon later use of the website. The cookies can be used to log in to the store automatically. You can configure your browser to prevent the use of cookies for our site in general. Likewise, you can delete already used cookies with the corresponding browser function.

When cookies are not used, parts of the website may sometimes be unusable or usable only to a limited extent.

Information about special cookies

We use various cookies on our website to analyze use of the website and to perform targeted advertising of our products. For this purpose, we use technologies from various providers (e.g. Google, Yahoo, Trusted Shops, Pulse Point, SPOTX, VE Interactive, etc.).

Google-Cookies
Im Rahmen der Nutzung von Google Analytics werden unterschiedliche Cookies eingesetzt. Diese können sich im Laufe der Zeit ändern. Daher beschreiben wir an dieser Stelle die Nutzung von Google Analytics zusammengefasst.

Google cookies

Various cookies are used within the scope of using Google Analytics. These may change over time. For this reason, we provide a summary of how Google Analytics is used here. This website uses Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Google Analytics enables data, sessions, and interactions to be assigned across multiple devices to a pseudonymous user ID. This enables user activities to be analyzed across multiple devices.

These cookies are text files saved on your computer that are used to create an analysis of website usage. We use the “IP anonymization” function. Therefore, the data is processed in a member state of the EU or another contracting member state of the agreement within the EEA. In exceptional cases, the full IP address may be transmitted to a server in the USA and shortened there. The IP address that your browser transmits within the scope of Google Analytics is not combined with other data from Google. On our behalf, Google evaluates the transmitted data and provides us with reports about website activity and usage. Google also provides additional services associated with website and Internet use. We also have a legitimate interest in processing the data for this purpose. The legal basis here is provided by §15 Par. 3 of the German Law on Electronic Media (TMG) and Art. 6 Par. 1 (f) of the GDPR. The data collected by the cookies in this manner are automatically deleted once a month after 14 months.

With the help of the opt-out cookie you can (https://tools.google.com/dlpage/gaoptout?hl=en) prevent Google from processing of the data. To do so, you need to download and install the browser add-on. If you would like to opt out for multiple devices, you have to install the add-on on all of the devices.

YouTube

Our pages include plugins from YouTube, which belongs to Google Inc., headquartered in San Bruno, California, USA. The Youtube button can be recognized by the label with the same name. When you visit a page of our website containing this kind of plugin, your browser establishes a direct connection to the servers of YouTube. When this happens, the YouTube server is informed of the particular page of our website that you visited. If you are logged in to your personal YouTube user account while visiting our website, you enable YouTube to associate your surfing behavior directly with your personal account. If you would like to prevent such a transmission of data, please log out of YouTube before visiting our website.

For information on the purpose and scope of the data collection, further processing, and use of the data by Youtube, as well as your rights in this regard and setting options for protecting your privacy, please refer to Youtube’s privacy policy at https://policies.google.com/privacy?hl=de&gl=en

XING

Our pages have plugins integrated from the social network Xing, which is operated by Xing AG, Gänsemarkt 43, D-20354 Hamburg, Germany. The Xing button can be identified by the letter X on a light background.

When you click this button while logged in to your Xing account, you can recommend content of our website on Xing. This enables Xing to associate your visit to our website with your user account. We have no knowledge of the content of the data transmitted or how it is used by Xing. To prevent Xing from collecting the data specified above, log out of Xing.

For information on the purpose and scope of the data collection, further processing, and use of the data by Xing, as well as your rights in this regard and setting options for protecting your privacy, please refer to Xing’s privacy policy at https://www.xing.com/privacy.

Deleting and managing cookies

Depending on the browser you are using, you can manage the use of cookies. You can find help for the most common browsers below.
Microsoft Explorer
Firefox
Google Chrome
Safari
Opera.

Rights as a data subject

You have the right at all times to restrict the use of your personal data. To request that your rights be implemented, please contact our data protection officer directly, the contact data for whom is listed at the beginning of this document. You can exercise the following rights as a data subject.

Right to information

Each data subject has the right to receive a summary of his or her personal data that has been processed.

Right of rectification

Each data subject has the right to request rectification of the personal data processed about him or her.

Deletion rights

Each data subject has the right to have the personal data processed about him or her deleted, unless this is prevented by legal obligations.

Restriction rights

Each data subject has the right to restrict further use of his or her personal data that has been processed.

Right to object

Each data subject has the right to object to further use of his or her personal data that has been processed.

Right to data portability

Each data subject has the right to have his or her personal data that has been processed transferred to a third party in a machine-readable format.

Grievance procedure

Each data subject has the right to file a complaint with the data protection supervisory authority if the promised scope of data processing has not been complied with. This supervisory authority can be reached at https://www.baden-wuerttemberg.datenschutz.de/beschwerde/

Updates to the data privacy statement
This data privacy statement is continuously adapted to the current functions, technologies, and applicable law. This occurs at irregular intervals. The data privacy statement provided on the website is the applicable data privacy statement.

As of: April 2018